Withdraw from contract
Use this form to withdraw from your order. Within 14 days of your order, we refund you in full automatically when you give your order reference (It applies once per customer (the same email address or card), the request must reach us before the event date you gave on the order form, and we ask you to tell us briefly what was not right. Other requests within the 14 days are reviewed by a person and answered by email.). You will get a confirmation on screen.
You can also withdraw by email. See the withdrawal information. Other questions: help page.